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Frequently Asked Questions
If you have a question that isnt listed, please reach out via text.
Lash FAQs
What are Eyelash Extensions?
Eyelash extensions are the application of synthetic or real mink lashes to your natural lash. Eyelash extensions add length, curl, and volume to your natural lashes and can be customized to enhance and draw attention to your eyes. Extensions come in a variety of thicknesses, lengths and colors (although black is most common to give the mascara look).
Do Eyelash Extensions Damage Your Natural Lashes?
A properly trained and certified lash artist knows how to select and apply an appropriate eyelash extensions based on your length and strength of your natural lash. Your lash artist's first priority should be to preserve your natural lash and eye health. Your eyelash extensions should never hurt or cause your natural lash to break off. It is recommended to never pull or tug on your eyelash extensions so as not to damage the natural lash. Your extension will shed with your natural lash cycle.
How long do Eyelash Extensions Last?
With proper at home care, the adhesive will last anywhere from 6-8 weeks. However, you do lose 3-5 natural lashes everyday so after an average of 3 weeks, most clients will want to come in for a "touch up" to keep their lashes looking full. There are many factors that could affect the retention of your extensions including improper home care, not cleaning the lash line, oily eyelids, the use of oil based products on or around the eyeline, medications, allergies, thyroid or hormonal issues, lifestyle, seasonal changes, a natural heavy lash shed, and so much more. If you do run into an issue with your retention, please contact us so we can troubleshoot and discuss next steps.
How Do I Clean My Eyelash Extensions?
It is necessary to clean and brush your lashes/lash line daily to prevent eye irritation, infection, blepharitis or other eye health issues. To do so, use an oil-free makeup remover on your lash line/extensions to fully remove any makeup/debris in the lashes so as to keep your eyes healthy and allow the lashes to perform their primary function of keeping things out of your eyes! We retail an amazing foaming cleanser that is specially formulated for eyelash extension wearers that's gentle and safe on the natural lash and extension adhesive.
Can I Wear Makeup / Mascara?
The eyelash extensions and the adhesive are both deep black to give the appearance of mascara and often times eyeliner, so makeup is not really necessary. If you do decide to wear makeup/mascara, avoid oil based and waterproof products as those will break down the adhesive faster. The most important bond of the eyelash extension and the natural lash is at the base so mascara may be worn on the tips of the extensions which can allow you to go an extra few days before your touch up and straighten any "lazy lashes"
How Are You Different If I Have Had a Bad Experience Somewhere Else?
At Marlette Beauty we are licensed Cosmetologists and hold several professional Certifications for eyelash extensions. Our primary focus and specialty is ensuring your natural lash health is protected throughout the duration of wearing eyelash extensions. If at any point your lash artist observes damage being done to your natural lashes or it is assumed that the extensions are too heavy for your natural lash, adjustments in the length and/or weight of your extensions will be made and discussed with you to ensure your natural lash health is protected!
If ever you are concerned about the process or your natural lashes, we invite you to ask as many questions as necessary to feel comfortable and confident in your lash artist's ability to not only give you great lashes, but an amazing experience that you can enjoy for years to come!
Hair Removal FAQs
Does Waxing Hurt?
Depending on the area being waxed (which affects the coarseness of the hair) and your sensitivity level, pain associated with waxing is relatively mild and temporary for most clients. Painful waxing experiences typically come from improper application and removal of the wax resulting in tugging of the hair and pulling, bruising or lifting of the skin. Ouch! An experienced waxer, such as myself, removes the wax strip (for soft wax) in a parallel motion to the skin's surface thus resulting in the hair being lifted out of the pore and leaving the skin in place. A waxer should NEVER lift up on the wax strip when removing. This is what causes most damage and pain to the skin. Hard wax is a better alternative for more sensitive areas as it does not adhere to the skin, and is gentler during removal.
Generally, most clients are sensitive where there are the most nerve endings and that is typically the upper lip and the fundal mound of the pubic bone. I often apply pressure to the more sensitive areas after removing the wax as this tricks the nerves and calms them immediately.
What is the Difference Between Hard and Soft Wax?
Soft wax is applied in a thin layer in the direction of the hair growth and removed with a muslin or pellon strip in the opposite direction of the skin. It is typically used in areas needing shaping or precision removal like the brows/lip.
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Hard wax is applied in a thick layer in all directions to matte the hair to the wax and then begins to harden, capturing the hair in the wax. It is then removed by quickly peeling it away from the skin. Because hard wax does not adhere to the skin like soft wax does, it is found to be much gentler and less painful than soft wax on sensitive areas. It does take longer to use as you have to wait for it to dry. Hard wax does not always remove the downy soft hair and thus is ideal for using on areas of the face or men's brows where you do not want a "line of demarcation". It is also ideal for areas with coarse, thick hair like underarms and bikini/brazilian.
Am I A Candidate For Waxing?
If you fall within any of the following categories, you would not make a good candidate for waxing (also called contraindications):
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Use of prescription strength exfoliating (or acne) products (i.e. Retin-A, Accutane, Tazorac, Differin Gel, Tretinoin, etc). Please stop the use of topical products Retin-A at least 10 days prior to your waxing service (although it is preferred you not have used the product in at least 3 months) Accutane or other ingest-able exfoliating medications requires 6 months-1 year of a break between to your last dose and your waxing service. These products thin the skin and thus it is HIGHLY LIKELY you will lift skin and then scab if wax is applied and you have not informed your service provider of your medication use.​
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Topical or oral antibiotic use, mild exfoliating products (AHAs or BHAs), and Retinols can all cause the skin to thin thus making you vulnerable to lifting and sensitivity. Please disclose any use of these products to your service provider.​
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Recent chemical peel or microdermabrasion of any kind. Please allow 7 days between a mild chemical peel (glycolic, lactic, etc.) has occured or 7 days after your peeling has stopped for mid-level to deep penetrating peels (TCA, Jessner, Salicylic, etc).​
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Recent sunburn or prolonged exposure to the sun/tanning bed. Please allow for 7 days once the redness and peeling has stopped if your burn was severe enough.​
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Visible skin trauma including but not limited to: burns, scabs, open wounds, infections, lesions, sores, dry or scaly and flaking skin, herpes outbreak, moles or raised skin, post surgical scarring less than 6 months old or severe acne. Please allow the skin to heal and clear before seeking a waxing service.​
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Diabetics or those undergoing cancer treatment. These two conditions often affect your body's ability to heal from any damage or trauma and thus should be avoided.
